Lift pit item retrieval Melbourne

Keep clear of the lift pit

A lift pit is part of the lift equipment and is not a safe place to enter. Do not force landing doors, reach through gaps or lower hooks, magnets or cords into the shaft. Recovering an item is work for a lift technician with authorised access.

What to tell the team

Note what was dropped, which lift and landing it fell at, and roughly when. Tell the building manager, who may need to arrange or authorise access. Where the item appears to have fallen does not establish where it landed or whether it can be recovered undamaged.

Arranging the retrieval

Retrieval is arranged directly with the team for the particular building and lift. Timing and cost depend on the site, access and the equipment, so discuss these when you call. If someone is trapped, or there is immediate danger or a medical emergency, call 000 first.

Can I get my keys back from the bottom of a lift shaft?

Often an item can be retrieved from the lift pit, but this depends on where it landed and the equipment. Call the team to arrange retrieval rather than attempting it yourself.

Does the lift need to stop for a retrieval?

A technician needs safe access to the pit, which usually affects the lift while the work is done. The team will discuss the arrangements for your building.